Shipping policy

Shipping Policy

Thank you for shopping at RanaFono. We are committed to delivering your Mice, Headphones, and Controller orders in a timely and secure manner. Please review our shipping policy below for details on how we process and deliver your purchases.

Shipping Method

We offer a single, reliable shipping option for all orders: Standard Shipping. This method ensures your items are handled with care and delivered to your specified address.

Shipping Costs

Please note that RanaFono does not offer free shipping on any orders. The shipping cost is calculated based on the total weight of your items and your delivery location. You will see the exact shipping fee at checkout before you complete your purchase.

Processing Time

Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email once your order has been shipped.

Delivery Time

Delivery times vary depending on your location. Standard Shipping generally takes between 5-10 business days for domestic addresses and 10-20 business days for international destinations. Please note that these are estimates and actual delivery may be affected by customs clearance or local postal service delays.

Order Tracking

Once your order is shipped, we will send a tracking number to the email address you provided. You can use this tracking number to monitor the progress of your delivery. If you have any questions about your shipment, please contact us at [email protected].

Shipping Restrictions

We currently ship to most countries and regions. However, some remote areas may have limited delivery options. If we are unable to deliver to your address, we will notify you via email and provide a full refund for the shipping cost.

Lost or Damaged Items

RanaFono takes great care in packaging your items to prevent damage during transit. If your order arrives damaged or is lost in transit, please contact us immediately at [email protected]. We will work with the carrier to resolve the issue and arrange a replacement or refund as appropriate.

Contact Us

If you have any further questions about our shipping policy, please do not hesitate to reach out to our support team at [email protected]. We are here to help.